PrestaShop Realex-RedirectPrestaShop Realex Module - Redirect

1. What are the advantages of purchasing eGrove Prestashop Realex Redirect Payment Module for PrestaShop?

The eGrove Prestashop Realex Redirect Payment Module accepts payment through credit cards. It is easy to install on PrestaShop.

2. I have problem in installing the module. What could be the problem?

Ensure that you followed the installation steps/ procedure as given above. Also ensure that you have configured the module with all the required parameters in the module configuration page. Ensure that your website has SSL certificate installed and is valid.

3. Does this module support for Realex Remote Payment processing?

No. This module doesn’t supports Realex Remote Payment processing.

4. How can I test the module?

In order to test the eGrove Prestashop Realex Redirect Payment Module you must have a valid Merchant id and secret configured in the module and should have a valid credit card with credit card number and name on card. If you have merchant account from Realex (Live or Test mode), you will be provided with test credit card details from Realex. Please contact Realex Sales & Support team for accounts.

5. Does the eGrove Prestashop Realex Redirect Payment Module support latest Prestashop versions?

The eGrove Prestashop Realex Redirect Payment Module is compatible with Prestashop eCommerce Version 1.3.2.3 - 1.4.

6. How do I receive the extension file after purchase the eGrove Prestashop Realex Redirect Payment Module?

After you complete the payment via PayPal, then you will receive a confirmation email with link to download the file .zip. The .zip file contains the following: eGrove Prestashop Realex Redirect Payment Module and Read me document.

7. Under what license eGrove Prestashop Realex Redirect Payment Module is being released?

This eGrove Prestashop Realex Redirect Payment Module is issued under the Open Software License (OSL) v3.0.

8.Is there any refund policy?

We will gladly issue a full refund for the price you paid, if you are not satisfied with our product. However please ensure that you are purchasing the right product before purchasing. Please click here to read full Refund Policy detail.

9. What can I do if I require any assistance while installing eGrove Prestashop Realex Redirect Payment Module on PrestaShop?

You can contact us through our contact form. We will assist you to set up the extension on Prestashop.

10. I ordered eGrove Prestashop eGrove Prestashop Realex Redirect Payment Module but haven't received the download information

In this case please contact us via This e-mail address is being protected from spambots. You need JavaScript enabled to view it