Customer Service Associate – CS1118006, Chennai
Date Posted: 11-08-2018, Job Code: CS1118006, Location: Chennai, India Job Type: Full – time, Job Timing: Night Shift
Job Summary:
eGrove Systems is currently looking for a Customer Service Associate to work from our Chennai office.
Job Roles and Responsibilities:
- Provide customer service to our clients via chat, email and phone
- Collect customer needs and provide assistance in a fast-paced environment
- Resolve customer issues through available resources and escalate to appropriate team when
needed - Schedule product demos and do follow ups when needed
- Involve in social media campaigns to promote products and services
Skills Requirement:
- A Bachelor’s degree equivalent in Computer Science/ Applications, Information Technology,
Engineering Management or relevant field. - 3+ years of experience in customer service
- Experience responding promptly to inquiries via chat and ticketing system
- Experience working independently or with a minimal supervision
- Good verbal and written communication skills
- Digital Marketing experience is a plus
Submit resume to: usitcareers@egrovesys.com
FOR FURTHER DETAILS, PLEASE CONTACT:
HR Manager
eGrove Systems Corporation
732 307 2655
E-mail: usitcareers@egrovesys.com
ALWAYS ON THE LOOK OUT
We’re always looking for the right people to join our team. Even if you don’t find suitable roles listed on our website at this time, please send us your details to be considered for other positions in future.
CALL US ON 603 791 4890 (or) email usitcareers@egrovesys.com with your details
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