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Business Analysis and IT Business Analyst – An Introduction

Business Analysis has emerged as a key role in an organization, where it suggests the change made and recommending the right solutions to meet the desired outcome. We have often found the Business Analyst and IT Business Analyst in the same industry; however, the profession differs depending on the company they work for. Some organizations often use both the two terms describe the same despite the fact both required a different set of skills.

There is a very thin line between these both positions. As a profession, the “Business Analyst” works on the business and functional requirements domain, whereas the “IT Business Analyst” possess the knowledge of the system implementation. The most successful and valuable analysts are those who understand the “business” rather than those who understand “IT”.

As the job titles may be misleading, hence I have explained the basic difference between the two below. So, now while talking about both the profiles few common questions comes into the mind like:

-So what exactly are the Business Analysis and IT Business Analysis?
-What is the best background for these jobs?
-What skill set is required?

Business Analysis

The context of the Business Analysis is referred to as researching and identifying the potential changes in an organization and determines the solutions which add value to the business. This possibly includes building strategy and policy to improve business operations and removing the issues to increase the productivity of the business.

Roles of Business Analyst

-Assessing the organization practices to identify any discrepancy
-Managing organization requirements with new plan or strategy
-Suggesting the ideas for improving the business using different methodologies or revamping using new or old technology
-Translating the business requirements from the stakeholders to the software requirements

Skills of a Business Analyst

-Problem-solving skills by understanding the problem, define solutions, and understanding project scope.
-Communication skills to actively involve in business communications like asking good questions and listening to their answers, work in the meetings and gain idea with the discussion in the meeting.
-BA should possess critical thinking skills to evaluate multiple options before choosing a solution.
-BA has to use different techniques to analyze a problem so to find a right solution.
-Other technical skills include knowledge of analysis tools to use in managing a project.

Read also: Involvement of The Business Analyst In The SDLC

IT Business Analyst

The job of the IT Business Analyst is far more than the “IT” and “Business” component. An IT Business Analyst work is specifically focused on the technology and system usage. They are the ones who specifically work on developing software systems. As more and more the job role is shifting towards the business-focus and strategic level, hence the IT Business Analyst have to seek the opportunity to grow their skills to benefit the organization.

Modern Business Analyst – A Definition

Most often, the Business Analyst (B.A.) is termed as the communicator, because the B.A. is the link between the requirements (the client) and the software solution (the development team).

Roles of an IT Business Analyst

-In the Project Initiation Phase, the Business Analyst investigates, formulates, agrees the terms of reference, and then establishes the relationships.
-In the next Analysis and Specification Phase, BA investigates the business systems to ensure that the business requirements are met, suggest cultural and organizational changes and technology options.
-Analyst proposes, outline, design, and specify the functions of the business in the next Design phase, where design manual interfaces and implementation & training processes.
-In the Build Phase, business analyst plans, builds and present the system and lease with the technical service provider.
-In the Test Phase, analyst manage the acceptance testing
-At last, the implementation phase involves the analyst to manage the implementation process.

Skills of an IT Business Analyst

-Good communication skills to interact with the clients, management, and developers including understanding of the technical requirements in a project.
-Technical skills to understand the information technology and speak about the technology without any problems.
-A strong analytical skill to understand the operational requirements and decide what action to be performed during a business problem.
-Decision-making skills to make sound judgment in different types of business matters.


The Business Analyst plays a vital role in moving an organization towards the productivity and profitability. The skills possessed by them involves analytical thinking to solve problem and to take a right business decision. They play a crucial role in the growth of an organization. A large proportion of the changes are related to the software systems, hence the Business Analyst is responsible for creating, maintaining, and delivering the IT systems. They work for change and improvement in an organization to deliver successful technology improvements.


1 comment

  • This is a really informative blog. I am currently changing my career focus from Psychology to HR and I have considered enrolling in an online certificate course to learn more about the industry, and reading this information is validating and clarifying the benefit of this option. Thank you!